CPR believes that an extensive education program is paramount to providing, complete, accurate and compliant provider documentation. CPR prides itself on the ability to provide initial and ongoing educational programs to the emergency department physicians, physician assistants, nurse practitioners and support staff. CPR has developed custom education programs based on each client's specific needs. These programs have been successfully rolled out in one-on-one training sessions as well as in a group environment.

Health Care Providers
CPR performs physician seminars that focus on medical documentation issues, and updates that occur in Emergency Medicine. The first seminar, usually the most intense, takes place during the initial agreement period. Our staff visits the client's facility to educate your physicians, Physicians Assistants and Nurse practitioners. In addition to the initial training seminar, followup seminars are available, as well as the following:
      • Direct telephone access to medical coders
      • Complete training and reference documents
      • Provider specific trending reports outlining documentation concerns

Hospital Registration and Support Staff
Having accurate and complete patient demographic information is a critical component in the coding and billing process. CPR conducts onsite meetings with the registration department to discuss the hospital's current policies and procedures. Since CPR will be working closely with the hospital's registration department, these meetings will help solidify a good working relationship.

Professional Billing Staff
CPR is comprised of a dedicated billing staff with over 80 years of medical billing experience.
Each billing professional has extensive knowledge regarding all aspects of the billing process
including insurance regulations, patient inquiries, claims denial inquiries to third party payors,
and Accounts Receivable.

Certified Medical Coders
A proficient team of provider and facility trained certified medical coders. Each coding professional
is required to attend local and national conferences for continuous education. Coders also have a
proficiency certification in Emergency Medicine thru the AAPC.

Financial Professionals
A finance department including a staff Certified Public Accountant whose responsibilities
include consulting with clients when necessary and monitoring all internal programs.

Medical Professionals
A unique feature, CPR’s CEO and President is a residency-trained and board certified emergency medicine physician. He is a Fellow of the American College of Emergency Physicians and he is the chairman of the Pennsylvania ACEP Medical Economics Committee.  CPR’s COO is a certified trauma emergency room nurse with 18 years of health care billing experience.

Systems Professionals
CPR’s systems support specialist is responsible for maintaining all systems software
and hardware.